a. A student who feels an error has been made or policy misapplied in a particular case can bring the matter to the attention of the assistant dean for enrollment management through a written request for a revision of the financial aid award or decision. Students are notified of this revision process each academic year.

b. If a student is dissatisfied with the determination regarding a revision request, the matter may be brought before the associate dean for educational programs for further consideration.

c. Students who believe that they have been treated in an arbitrary, capricious, or discriminatory manner with regard to financial aid decisions, may contact the Office of the Dean.

d. All appeals must be submitted prior to the end of the term during which the financial aid decision was implemented.